1. Introduction
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JustVidding (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services — including our video hosting platform, client dashboards, and customer support tools.

As a white-label service provider powered by JustVidding’s infrastructure and operating in Canada, we follow applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we aim to align with U.S. and international best practices.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect
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We collect the following types of personal and technical information:

a. Information You Provide to Us:
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Name, email address, and phone number

Company name and job title (if applicable)

Login credentials (username and password)

Payment information, such as billing address, credit card details (processed via third-party gateways)

b. Information Automatically Collected:
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IP address, browser type, device type, operating system

Location (based on IP), language preferences

Referring website or source of traffic

Pages viewed, time spent, and click behavior

c. Tracking Technologies:

We use cookies, tags, web beacons, and session storage to:

Store login status

Understand how users navigate our platform

Deliver personalized content and ads

Analyze performance and user engagement

3. How We Use Your Information

We use collected data for the following purposes:

To operate and maintain your JustVidding account

To host, process, and deliver your video content securely

To provide customer support and troubleshoot issues

To improve our services through analytics and feedback

To communicate important updates or security alerts

To send promotional materials (only if you opt-in)

We may aggregate and anonymize your data to improve performance and develop new features, but this data cannot be used to identify you personally.

4. Sharing Your Information

We do not sell your personal data. We may share it in the following cases:

a. With Service Providers:

Hosting (e.g., AWS, Cloudflare)

Analytics (e.g., Google Analytics, Hotjar)

Payment processors (e.g., Stripe, PayPal)

Email service providers (e.g., Mailchimp, SendGrid)

b. With Affiliates:

If you access JustVidding through Kongfucius Academy, T3 Consultant Group, or other authorized partners, some data may be shared internally for customer service and business management purposes.

c. For Legal Compliance:

We may disclose personal information if required to comply with legal obligations, enforce our Terms of Service, or protect our rights and safety.

5. Cookies and Tracking Technologies

JustVidding uses cookies and related technologies to:

Recognize returning users

Remember user preferences

Track website performance

Serve relevant advertisements (via Google Ads, Meta, etc.)

You may control or disable cookies through your browser settings. Disabling some cookies may affect your experience.

6. Data Security

We implement administrative, physical, and technical safeguards such as:

SSL encryption

Role-based access control

Multi-factor authentication for internal staff

Regular system audits and backup protocols

Despite our efforts, no data transmission over the internet can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your location, you may:

Request access to the data we store about you

Request corrections to inaccurate data

Request deletion or deactivation of your account

Withdraw consent for email marketing

File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

Contact us at support@justvidding.com to exercise your rights.

8. Data Retention

We retain your information for as long as your account is active, and thereafter as required for legal, accounting, or technical purposes.

You may request full deletion by contacting our support team.

9. Children's Privacy

JustVidding does not knowingly collect or solicit data from children under the age of 13. If we become aware of data being collected from a child, we will delete it promptly.

10. International Data Transfers

JustVidding may store or process data in other countries through our partners and providers. We ensure safeguards and contractual clauses are in place for all cross-border transfers.

11. Third-Party Links
Our site may link to third-party websites or services. This Privacy Policy does not govern those platforms, and we encourage users to review their policies directly.

12. Changes to This Policy
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We may update this Privacy Policy to reflect changes in our practices or legal obligations. Material changes will be communicated via email or in-app notification.

The “Last Updated” date above reflects the most recent revision.

13. Contact Us

If you have any questions or concerns about this policy, please contact:

📧 Email: support@justvidding.com
📬 Mailing Address:
JustVidding Legal Team
Address: 185-9040 Blundell Rd
Suite #112
Richmond, BC
V6Y 1K3
Canada


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